I'd disagree, the pills are taken in the subconscious state. The real action, where people never left is in the normative world. They are metaphorical-like psychological constructs like the bubble of despair and the holes.
People do not form a gestalt consciousness through one person taking the pills. There's something we've not seen happening to make the connection between people with different mindsets. If we take the leap of faith and say it's Jung's collective unconscious then there ought to be a LOT more people. The surveillance is of a few people who they wish to control / imprison.
It is clear SummrCor ask for reports on behaviour. These are maybe the unknown informants mentioned in episode 2/3. They survey the real world actions [changes in behaviour of the dominant imprisoned personality]. It is unknown as well as infeasible to suggest that 2 gets his laptop working to view actions of others solely through the mind of his wife. There has to be a logical connection. This is never explored
